At GreenishFit.com (referred to as “we,” “our,” or “us”), your satisfaction is our priority. Whether you purchase wellness products or digital resources, we want you to feel secure. This Refund and Cancellation Policy outlines your rights clearly and fairly.
1. Scope of This Policy
This policy covers all purchases made on GreenishFit.com, including:
– Physical products: merchandise, fitness gear, or gadgets.
– Digital products: e-books, meal plans, and workout programs.
It addresses refunds, cancellations, and exchanges. For instance, if you change your mind, receive damaged items, or encounter technical issues, this policy helps you understand your options.
2. Eligibility Criteria
To qualify for a refund, your purchase must meet these conditions:
– Submit the request within the correct timeframe.
– Ensure the product is unused and unopened (for physical goods).
– Provide proof of purchase and supporting documents, like photos or receipts.
3. Digital Products
(Examples: e-books, meal plans, workout programs)
Since digital products are delivered instantly, refunds are typically not available once you access them. However, exceptions apply if:
– The file is defective or access fails due to technical issues.
– The product significantly differs from the description.
If eligible, request a refund within 7 calendar days of purchase.
4. Physical Products
(Examples: apparel, fitness merchandise, wellness gadgets)
You may request a refund or return if:
– The item is unused, undamaged, and in its original packaging.
– You submit your request within 14 calendar days of delivery.
In most cases, customers pay for return shipping. However, if the item is defective or we made an error, we will cover the shipping costs.
5. Subscription or Membership Services(If applicable)
Subscriptions renew automatically (monthly or annually).
You may cancel at any time, but the cancellation takes effect in the next billing cycle.
Refunds are not issued for partial or unused subscription periods.
If you use a free trial, cancel before it ends to avoid charges.
6. Non-Refundable Items
The following items cannot be refunded:
– Personalized coaching or consultation services.
– Gift cards, promo codes, or store credits.
– Sale or clearance items.
– Purchases made through third-party platforms (refunds handled by the seller).
7. How to Request a Refund or Return
To request a refund:
Email our team at greenishfitt@gmail.com.
Include:
– Order number and date
– Product or service name
– Reason for your request
– Proof, such as screenshots or photos
We will confirm your request within 5 business days and inform you of the outcome. Approved refunds are processed to your original payment method within 10 to 15 business days.
8. Delayed or Missing Refunds
If your refund does not appear on time:
– Check your bank or payment provider statement.
– Contact your provider about processing times.
If the issue remains, email us for assistance.
9. Order Cancellation Policy
You may cancel a physical order within 24 hours if it has not shipped.
You cannot cancel digital orders after access is granted.
Subscription cancellations apply to future charges only. Refunds for the current cycle are not provided.
10. Abuse and Fraud Prevention
We protect our policy from misuse. If we find abuse, fraud, or repeated invalid claims, we may refuse refunds or block access to our services.
11. Policy Modifications
We may update this policy to reflect business or legal changes. Updates take effect as soon as they appear on this page. We recommend checking this section regularly.
12. Governing Law and Dispute Resolution
This policy follows the laws of India. Any disputes will be resolved in the courts of Gujarat.
13. Contact Us
For questions or support:
Email: greenishfitt@gmail.com
Website: https://greenishfit.com